1. The information we collect and how we use it
When you complete our contact form, we need to know your name and other information such as your e-mail address and telephone number. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service. These statistics will not include information that can be used to identify any individual. We may also wish to provide you with information about special features of our web site or email. If you would rather not receive this information please contact us requesting opt out.
2. General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a European Union (EU) law taking effect on May 25th, 2018. GDPR is designed to give greater protection to an individual’s personal information and how it’s collected, stored, and used. There are strict requirements placed on companies that possess the personal data of people located in the EU.
Under GDPR, individuals have greater control over how their personal information is collected, stored, and used. Individuals have a right to access their data, which means the right to know where, why, and how their data is processed. This includes the right to request a report to access their data. Additionally, individuals have a right to be forgotten, which means their data can be deleted.
Byers & Birrell believes in treating everyone with whom it works or communicates with respect, and that includes you. This also means respecting your privacy to the best of our ability. That means that we will not abuse or misuse the information you give us in any way. We won’t sell your information to anyone or give it to other companies or individuals. We won’t load up your email with junk (just an occasional email from us if you choose) or call you with any sales messages. In short, your information is safe with us.
If you need to access or delete data we hold you can call 0141 334 7777 or write to us at: Byers and Birrell, 251-255 Crow Road, Broomhill, Glasgow G11 7BE.
4. How we protect your information
The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities.
5. Updating your details
If any of the information that you have provided to Byers & Birrell changes (for example if you change your e-mail address or contact information) please let us know. Please fill out our contact form, update your online account settings or by sending a letter to Byers & Birrell, 251-255 Crow Road, Broomhill, Glasgow G11 7BE – 0141 334 7777
6. Your consent
7. How to contact Byers & Birrell