1. The information we collect and how we use it
When you complete our contact form, we need to know your name and other information such as your e-mail address and telephone number. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service. These statistics will not include information that can be used to identify any individual. We may also wish to provide you with information about special features of our web site or email. If you would rather not receive this information please contact us requesting opt out.
3. How we protect your information
The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done using one of the internet Trusted Certification Authorities.
4. Updating your details
If any of the information that you have provided to Byers & Birrell changes (for example if you change your e-mail address or contact information) please let us know. Please fill out our contact form, update your online account settings or by sending a letter to Byers & Birrell, 251-255 Crow Road, Broomhill, Glasgow G11 7BE – 0141 334 7777
5. Your consent
6. How to contact Byers & Birrell